Managing a Senior Living Facility
When we speak of senior living, there is many different kinds that we have. Below are some of the categories of these differences.
Adult-style senior living complexes is the first category of senior living facilities which consist of apartments, townhouses, condos, and others, and here they have senior type amenities like golf courses, exercise rooms, libraries, and others. These facilities are for the more active and able seniors who can still take care of themselves and their needs. They are also able to associate in these complexes more for the socialization, companionship, and conveniences that are offered.
The other category of senior communities are those where residents need varying degrees of assistance of supervision. One group is called the independent-living group and in this facility full meals are served in a central dining hall, housekeeping, and maintenance services are provided for each apartment, centralized community activities and emergency e-call services are provided. If residents want to go out of the facility, they can do so. Another kind in this second category is the true assisted-living group with residents needing medical assistance so these facilities have a medical staff to provide medical assistance to residents; this facility also restricts the coming and going of residents.
The other kind of facility is the full-time nursing facility.
Managing the first category is very much the same as an apartment manager.
The second category, namely, the independent-living community management will be discussed below. When managing these facilities, you will find a very fine line between the residents who can do well in the independent environment and those requiring assistance in the later stages. It is very important to distinguish with whom and when those needs arise.
There are residents who could go out the main doors at night but going in they need a key or an access card. If they are not able to produce these, then they could not get back in without knowing to go to the main front door lobby and calling for the duty night manager on the house phone. And if they have the e-call button with them, they can simply push it; that is, if they remember to bring it at all. Some of these seniors have memory difficulties since they are already in their 70s to 90s. There are potential hazards in this case. Some residents could easily be disoriented in these places where there are large lakes and open grounds. The manager has to recognize who among the residents need this kind of assistance.
The property itself can be managed just like any other facility where the duties include collecting rents, paying bills, employee matters, marketing, and others. There is also the need for managers to interact with the seniors. The biggest difference in this job is the relationship and friendships that are so easily build with seniors. If you would take time to listen, these seniors will share their life to your.